spam filter to delete spam
There is currently NO spam software that can guarantee
some legitimate emails will not get lost using these
settings. It's important that you take the time to train
your spam filtering software for at least 2-3 weeks
before using this setting. Even still we can take no
responsibility that you will not lose any legitimate
We strongly recommend
you read this article on the advanced spam filtering
Advanced Spam Filter Configurations (PDF)
into your control panel:
Once you are
logged in, click on "Home" from the left hand navigation
Your next screen will look
like the image below, click on the mail icon shown.
Your next screen looks like
the following image: Click on the email address of the
email address you wish to adjust the spam filter
The next screen will look
like the image below, click on the "Spam Filter" Icon as
The next screen is where the
settings will be changed/modified. We suggest reading
this following article before you change
Configuring your spam settings (PDF)
To increase the spam rating,
enter a higher number of "Hits required" for spam. The
reccomended setting is 5-7. If you want to setup
training for your spam filter, click on the "training"
icon above the settings. It is not reccomended you check
"Delete" but rather "Mark as spam and store in mailbox"
until you have trained your spam filtering settings
first! Selecting "Delete" could cause you to miss
legitimate emails with no way to retrieve them. If you
choose to "Delete" spam, we recommend a higher "hits
required for spam" (7 or 8)
When you have finished, be
sure to click "OK"
at the bottom of the screen to save your changes.
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